Shipping policy
Thank you for shopping with us!
Order Processing
All of our products are made to order. Orders are typically processed within 2–5 business days before they are shipped.
Shipping Times
After your order has been processed, estimated delivery times are:
- United States: 3–7 business days
Please note that these are estimated delivery times and may vary during holidays, severe weather, or periods of high shipping volume.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. If your order qualifies for free shipping, this will be applied automatically at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's progress.
Multiple Shipments
If your order contains multiple items, they may be produced by different printing partners and shipped separately. You may receive multiple tracking numbers.
Delays
While we strive to meet estimated delivery times, we cannot guarantee shipping dates once an order has been handed over to the carrier. Delays caused by shipping carriers, weather, customs, or other circumstances beyond our control are not the responsibility of our store.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are unable to replace or refund orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with our printing partner and the shipping carrier to help resolve the issue as quickly as possible.
If you have any questions about your order, we're happy to help! Contact us at softandsacred.shop@gmail.com